Requirements
- Min. 1 year’s experience in a housekeeping department
- Experience in a 4* or 5* operations (hotel or cruise ships)
- Self-organized, disciplined, and reliable
- Stress tolerant
- Familiar with a multicultural working environment
- Team-player
- Outgoing personality
- Have an eye for guests’ needs
Role and Responsibilities
- Daily clean and service up to 16 guest cabins, including turndown service and embarkation setup
- Providide a professional and courteous service in accordance with company standards
- Restock cabin amenities as required
- Maintain cleanliness in public areas as instructed by the supervisor
- Distribute items such as gift orders to assigned cabins
- Maintain proper storage of all linen, uniforms, supplies, and equipment
- Knowledge of the daily programs
- Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
- Carry out daily laundry duties such as washing and ironing as per instructions
- Handle guest and crew laundry as per company standards
- Welcome and greet guests on embarkation days
- Perform additional duties during special events
- Duly inform the supervisor about any guest complaints
- Notify the supervisor of breakage and/or damage of any equipment
- Maintain cleanliness front and back of the house according to sanitary regulations.
- Ensure correct handling of all equipment, machinery, and chemicals
- Report any potential safety hazards
Side Tasks
- Perform other assigned duties, e.g. luggage service, loading, and garbage off-loading
- Assist with monthly inventories as per the supervisor’s instructions
- Assisting other departments as per the supervisor’s instructions
- Participate in all safety drills and ensure solid knowledge of designated safety role