Requirements
- Min. 2 years’ experience as an assistant restaurant manager or as a senior waiter
- Experience in a 4* or 5* operations (hotel or cruise ships)
- Highly proficient in spoken and written English
- Computer skills – MS Office
- Experience in ordering and inventory
- Strong leadership skills
- Self-organized, disciplined, and reliable
- Stress tolerant
- Familiar with a multicultural working environment
- Outgoing personality
- Able to conduct trainings
Role and Responsibilities
- Relieve the restaurant manager during any period of absence
- Ensure and provide professional and courteous service (within the department)
- Active involvement in the daily operations and assist station-service when required
- Assist the Restaurant Manager with training sessions
- Evaluate the restaurant team regularly and provide feedback to the restaurant manager, including needed disciplinary actions
- Maintain good knowledge of the food and beverage menu
- Ensure proper stock handling and strive to reach cost targets
- Keep a record/list of breakage and damage, monitor the costs and notify the restaurant manager on regular basis
- Acknowledge guest complaints and report them to the restaurant manager
- Keeping a record of breaking list and monitoring amount of breakage
- Ensure and maintain cleanliness in accordance with the HACCP regulations
- Observe slow running stock items and expiration control of restaurant products
- Assist with monthly inventories and purchase orders
- Ensure correct handling of all equipment and machinery
- Duly report any potential safety hazards
Side Tasks
- Assisting other departments as per supervisor’s instructions
- Perform other duties when instructed, e.g. luggage service, loading, and garbage off-loading
- Participate in all safety drills and ensure solid knowledge of designated Safety role